Frequently asked questions

some frequently asked questions

• How much do you charge for a website?

  Website packages typically range in price from €1997 to €3997. The cost can vary depending on the specific requirements of the website. A comprehensive guide has been recently published here, detailing the various options and costs associated with creating a website, providing a clearer understanding of the different possibilities available.

• Why are you so cheap?

  Indeed, this inquiry has come our way as well. Considerable effort goes into studying, charting the path a user takes through your website, and then meticulously crafting the design and construction. Our pricing tends to be more budget-friendly compared to bigger firms for a few reasons:

  Our team operates in a virtual environment, cutting down on traditional office expenses – think of it as not having to foot the bill for office luxuries like espresso machines or fancy lounge areas. As a compact unit, we embrace a select number of projects annually. This means clients get to have direct conversations with the heart of our operation, Martin, the owner, instead of navigating through layers of account managers. This approach effectively reduces overhead related to personnel.

• How long does it take to build a website?

  Generally, the timeline for constructing a website spans about 6-10 weeks, assuming all necessary details are provided by the client. The entire web design journey is outlined in detail here. Typically, the process extends only if there’s a delay in receiving content and images from the client. Think of it as preparing a meal – the cooking can only start once all the ingredients are on hand.

• How do we communicate throughout the website build?

  Typically, before commencing a collaboration, an initial conversation is conducted either over the phone or through Skype to discuss the project details. Following this, the majority of interactions will occur through email.

  This approach streamlines the process, akin to keeping a written diary, ensuring all information is documented and retrievable for future reference. Upon completion of the project, a one-hour digital marketing training session is scheduled, much like a final touch-up or debrief.

• What will you need from me?

  The specifics of the desired website greatly influence the requirements. This can be thoroughly explored during our initial discovery call before collaboration begins. Based on the selected package, various elements may be needed, such as:

  • Photographs of you and your team members
  • Shots of your office or work environment
  • Website content including text, PDFs, and other materials
  • Detailed profiles of your staff
  • Any videos that should be included on the website
  • Access credentials for your current website

  Should any of these elements already exist on the current website, they can be seamlessly migrated to the new one. Think of it like moving to a new house; some items can be brought along and re-used in the new space.

• What if I don’t like the website?

  Fortunately, there’s a no-risk offer available. Prior to constructing your new website, a prototype of the homepage is created. This preliminary design is crafted in Photoshop, offering a glimpse of the initial concepts in roughly ten days. This stage presents a chance for feedback, and if the design doesn’t resonate, there’s no obligation to proceed. The great news is, this initial step is completely free of charge. Think of it as a test drive of a car – you get to experience the feel before making a decision, at no cost.

• Do you offer a payment schedule?

  Payments are conveniently divided into two parts. The initial half is requested once the homepage mockup is presented and you’ve decided to proceed. The remaining half is due 30 days following this initial payment. It’s similar to a two-course meal – the first course is served and paid for, followed by the second course and its payment a bit later.

• Can I make the final payment when the site is ready to go live?

  No, this approach has been adopted due to past experiences where projects often extended beyond the anticipated timeline. Delays can occur, frequently due to waiting for necessary information from clients, sometimes stretching over months. Therefore, invoicing is carried out 30 days after the initial payment. By this stage, significant progress on the new website will be evident, offering a clear view of the ongoing work. This method is akin to a milestone in a marathon, ensuring both parties are aligned and progressing smoothly.

• Who hosts the website?

  When we create your website, the hosting aspect is usually taken care of on your behalf, ensuring a hassle-free experience for you. The hosting service used is the same one we trust for our own website and for all our clients. Each website is managed separately to maintain high security standards. The hosting features include unlimited bandwidth, 20GB of disk space, 2GB of RAM, and a 99.9% uptime guarantee. This hosting provider has been our choice for the past 5 years, and we have no intentions of switching providers in the near future. Think of it like a reliable utility service for your home, where everything is set up and managed for you, ensuring a steady and secure supply.

• What if I don’t want to manage the website at all. Can you do it all for me?

  Certainly, a tailored maintenance package can be organized to match your specific requirements. Options vary from as little as 1 hour per month to up to 10 hours per month. The ideal package for your needs can be determined through discussion, much like selecting a subscription plan that best fits your usage and preferences.

• Can I update the website myself once it’s been built?

  Absolutely. Empowering clients to make their own updates to the website is a priority. Comprehensive training and access to the necessary tools are provided, enabling clients to make changes to the website independently. An intuitive platform, WordPress, is utilized, allowing for straightforward additions, edits, and deletions of content without the need for additional payment for these services. This approach is similar to teaching someone to fish, providing them with the skills and tools to be self-sufficient.